Click on the Support Center menu on the left pane of the window to manage the ticket system. It consists of the following menus Ticket Dashboard View Tickets Category Configuration Open Tickets Resolved Tickets FAQ Logout 1. Ticket Dashboard Click on the ‘Ticket Dashboard’ menu to view the details of the number of tick […]
Category: Support Center
How is the ticket system handled?
Click on the Support Center menu on the left panel of the window to operate the ticket system. How to view existing Tickets? Click on My Tickets tab and enter the following details: Ticket ID: Enter the ticket ID from dropdown. Category: Select the category from dropdown. Priority: Select the priority from dropdown. St […]